Durham takes safety and service one step further with Bus Report – presenting you with the opportunity to provide vital feedback. 

 

As a leader in student transportation, Durham is committed to providing the safest and highest-quality service. The 
The implementation of the Bus Report will provide parents, residents, and our district partners the opportunity to log real-time feedback, including service recognition, requests, or concerns. 

 

Bus Report is designed to:
• Record feedback in real-time
• Provide timely response from Durham
• Create actionable results
• Log all events, results, and driving trends for coaching

 

In addition to the general phone number available for each location, Bus Report will help ensure each piece of feedback is received, logged, tracked, and acted upon promptly. Furthermore, the feedback system will provide email updates to the user throughout the review process. 

 

Submit a concern or compliment using the Bus Report system below.