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Parents » 1:1 Technology » Technology Help

Technology Help

If your child’s device has been stolen, lost, or damaged, please contact your child’s campus as soon as possible during regular school hours. Do not attempt to personally repair or schedule a repair outside of Frenship ISD.

  1. Verify device is powered on​
  2. Click with mouse to pull up login options​
  3. Enter Full Username: ​Firstname.lastname##@frenship.us (## are the last 2 digits of their student ID)
    • Example: John Smith with the student ID 8675309– Username is john.smith09@frenship.us 
  4. Enter password: New Users will be imported with the one-time access password of their student ID followed by their initials. ​
    • Username john.smith09@frenship.us​
    • Password: 8675309js​
    • The student will be prompted to change their password​
  5. Hit enter or select the arrow​